卡斯特罗峡谷动物医院 卡斯特罗峡谷,加州

员工是无益的,粗鲁的这是最后的地方,我会带我的宠物

请在这里请请不要把你的宠物。我很震惊当我的狗回家昨天从ear hemotoma手术伤口没有敷料和绷带和耳朵完全血腥。什么样的医生发送一个动物家1400美元的手术后没有绷带! ? !还没有印刷后护理指导,就一袋药丸和一个迷失方向的狗。那天晚上我们试着打,因为我们非常担心他们缺乏护理但没有人接电话。我们称今天早上8点,被告知我们会拿回一个电话从兽医或兽医科技当他们到达9点。这几乎是下午2点,我们仍在等待。试图回电话,但我们被搁置。认真,即使是在紧急情况下不要把你的宠物。我很伤心关于宠物的主人已经死了的照顾下这个诊所。 I am truly disturbed by my experience and will never subject my dog to this clinic again. Castro Valley Animal Hospital staff should truly be ashamed - they do not care for animals.

我们已经来这里几年,他们的服务继续恶化。最新一期包括试图让我的狗,他们规定的关键心脏药物。他们没有提供帮助或支持中获得的药物和只是说“没有”。

你会得到一个价格在电话里,只是为了让你进去的。当你出现的时候,你会得到另一个价格;我们有100%的价格更贵。如果你拒绝它,他们仍然会收你55美元为“考试”。什么风格…

我把我的猫,因为她是不活跃的,抓了很多。在那里我第一次。接待员带她去看兽医。我在等候室等待。兽医大约半小时后出来和我说话。她说爱丽儿有跳蚤。他们把一些测试,告诉我我的电话审查后的结果。我接到一个电话,告诉爱丽儿是好的。测试结果是没有准备好。第二天她会叫。没有电话。 I called them . No results yet. I told them please call asap. Very unprofessional. I called again and was hung up on. Not ok. My cat passed away. I wont go back there again.

卡斯特罗山谷动物医院,Kitchie Dasalla今晚死了。他从你的关心在星期五被释放。他甚至不是我们拿出箱我不得不问。他的绷带很紧,爪子增加到5倍大小。他很瘦,削减了他的鼻子和痂怀中。我很震惊他的外貌。我觉得被你出卖我委托他照顾你。他迅速恶化。我生气,因为我认为我不应该被建议延长生命进一步治疗。我相信你的渴望金钱更重要比我的狗的生活质量。 You took advantage of my vulnerability. Now I have lost my pet and owe over $3,000.00. You should be ashamed of yourselves. I will be going further with my complaint. This will not stop here. You have destroyed my faith and trust and I will never forget it. I will tell everyone about your money grubbing ways. Stay tuned.

就像其他评论说,这位医生只关心钱!他第一次说我的狗的耳朵感染,然后说他们被感染。我问他为什么说,他回答说“我不知道”。我问他如果他能给我什么材料上使用我的狗的耳朵,他说,“这需要太多的时间。我不能这么做。”他让我买抗生素和止痛药时,我的狗不需要他们。避免这种诊所!虽然工作人员很好,医生关心钱。不会再回头了。

被指控832美元放下我的21岁狗吗

糟糕的兽医曾经我把我的小猫,她说他们好,甚至一天他们死后,他们给了我错误的医疗剂量? ? ? ?

我更新我审查一个明星因为我称之为兽医十倍的x射线图像发送到我的兽医和五的场合向他们发送。我刚走出一个约会我平时兽医无法访问文件,因为没有提供密码锁定文件。我将报告这个兽医到适当的机构投诉,我想我将继续称之为兽医反复,直到实际的数字图像文件发送时是必需的。我开始怀疑当时的承诺由卡斯特罗谷兽医我同意700美元成像,这些文件可以很容易地发送到任何其他兽医——是一个谎言。我将把文件失败的兽医医学委员会,即“加州2032.3节规定国家代码,射线照片的财产设施最初命令他们做好准备。射线照片应当发布另一个兽医在请求的另一个兽医动物所有者的授权”,老兵失败应该报告给董事会。- - - - - - - - - - - - - - - - - - - - - - - -老点评:我非常感谢这个兽医在一天内能够看到我们的大流行的小狗,给我一个诚实的评价她的无力。我已经完成我的研究,几乎是准备成本的x射线,看着他们组件组成,是一个很公平的价格。约会准时,候诊室里很舒服。兽医很和善,工作人员非常甜蜜的,即使我的神经小的狗,他们能够让她感觉舒服,没有其他兽医已经能够做的。 I’m super grateful that the vet took time to talk to me about the different possibilities that we might find on examination and on x-ray, and the various approaches that we would take for a sprain versus a broken bone and the kinds of things we might find. I am also super grateful that the vet uses a quality imaging company and the x-ray was read quicker than I could have expected. The staff took great care of my little pup, and my dog was so happy to come home but didn’t seem any worse for wear. To get quality images, we have to sedate a pet, and the price for sedation is the same as I have paid for any sedation anywhere else so it seems to me that this vets prices are absolutely fair and I am so grateful that they didn’t try to sell me on unnecessary cones, casts, gauze, all sorts of different things they could have convinced me of. I am very grateful for the peace of mind that having these images done quickly has provided, I know that my little for baby doesn’t have anything critical in her foot that requires additional medical attention. Was it cheap? Vets are never cheap. But I feel that I was taken very good care of today and the medical needs of my little pup were very well addressed. It is my bad luck that the diagnostic imaging also turned up some congenital issues that will probably need long-term management and that I need to consider deeply and have some second or third opinions about, but the vet was very upfront and the staff were extremely helpful and very willing to help me get the information that I need. Thank you Castro valley!

他们不接电话!青少年员工与客户。带着我的小狗去结扎,他们做得相当糟糕缝合伤口,最终被感染,不得不restitched。给了我一个错误的大小e衣领。他们指控我后护理。主要的医生给她的孩子带来工作!非常不专业。

钱钱钱! ! !贪婪是第一位——这样一个令人泄气的诊所不仅人力客户,但是动物也!我们有一个预约的下午6点,带我们的狗去让他检查后低血糖事件当我们打电话回确认我们被告知我们没有日历。我们问他是否仍然可以看到由于行政错误和被告知我们可以进来,但现在考虑紧急情况和我们的计划访问通常是46美元现在是95美元?世界上谁这样的业务吗?甚至不是钱,但纯粹的贪婪!而不是承认错误,他们双订了我们的约会,应该把我们关在没有额外的费用,他们决定利用一个不幸的情况下挣外快,把小狗的生命处于危险之中。我不发布这个,因为我们关心的是钱,因为他们试图做生意的不道德的方法。金钱是首要任务的兽医诊所,所以请注意如果你选择和他们一起去。我把业务转移到其他地方,所以其余的家人!

可怕的经历! ! !不要把你的宠物。我带我的狗狮子座之后他有一些非常可怕的症状。他做了一系列的测试和考试,他们没有答案。他会看到一个不同的医生每次所以我不得不解释每次跟他怎么了(不要他们做&阅读笔记? ?)。很难前进时,我不得不每次都从头开始。可怕的员工之间的沟通。无论什么。医生最后说,它可能是食物过敏。我挣扎了一年试图找到正确的食物对他来说,甚至把他自制的饮食。 No changes. I finally decided to take him to VCA Lewelling and OMG from the start they seemed so much more invested in figuring out what was wrong with Leo. They took a completely different approach and tested for things the vets at castro valley never even mentioned. FINALLLY SOME ANSWERS!!! I started taking him to VCA end of May 2021 (its now Aug 2021) and since then i've been calling Castro Valley to send over his medical records so his new vets have something to work with. THEY FINALLY SENT IT TODAY!!! OVER TWO MONTHS LATER!!! and i called so many times! at least twice a week probably annoying the poor technicians (who are really nice) but each time they would tell me "oh we'll tell the doctors" and each time i would speak to a different technician and have to explain everything from the beginning again (POOR COMMUNICATION) and nothing!! apparently they had sent them out in June but VCA and I NEVER received them and each time i would call they would explain they were already sent.... again each time... i would have to explain.... alll over again.... no we never received them please send again. they would tell me it was a process and each vet would have to sign off.... ok then whatever please just do it!! i called again today for the last time explaining my experience & frustrations and the technician tells me "ok ill just email them to you now" YAY!!! but what??? are you serious?? it was that easy??? each time they would explain its a whole process???? so annoying!! I HAVE BEEN WAITING. whatever, i FINALLY got what i & his new vet needed and im done with them. i dont ever leave bad reviews but this is about my dog's health and wellbeing and I dont want another pet owner to waste their time and money like i did. Technicians are nice sure but it seems like there is just horrible communication and lack of genuine care. AVOID GOING HERE.

我不得不说的是这个地方就是金钱驱动的。

两次手术后其他兽医我带我的狗救了他的眼睛。

我不会带我的狗,如果我有另一种选择

不要把你的动物。我们把我们的小猫——5分钟后兽医推荐的紧急手术。2 k美元之后我们的猫被完全耗尽,他实际上并没有做一个准确的审查我们的小猫的条件。2第二意见后我们甚至发现手术不是正确的方法。我建议把你的动物选择这个位置之前其他兽医。

他们不给你信息,你应该知道。我告诉他们我的猫还是护理,问她还能够接种疫苗和卵巢切除和女士在电话里答应了。他们没有告诉我,她不应该吃,他们没有告诉我,如果我的猫还是护理她不能接种。当我从我的预约第二天让我45分钟等待他们给我打电话,说我的猫不能绝育接种疫苗时,女士通过电话可以告诉我。这就是为什么我打电话问之前,确保和因为夫人不知道她在说什么他们让我浪费我的时间。

第1部分审查! !如果我可以给这篇评论0星星我绝对会。2021年2月13日,昨天,我在豚鼠紧急任命了因为我认为她可能有过敏反应。兽医叫我,同意了,即使我说了去年新食品我送给她的是2月4日,10天前。如果你知道任何关于几内亚猪你知道,因为他们的胃太小他们消化的东西非常快,因此,大量的粪便。我向他们解释,我不认为它会治疗考虑很久以前但他们写的过敏反应。不知道要做什么和不知所措的情绪时,我接受了指控他们与我讨论了估计,并管理他们认为会让她更好。听我不是兽医,但我确实有一个各种各样的知识在豚鼠和我绝对不是100%,这是过敏反应。然而,由于所有的约会都做在电话里还有其他狗等待,检查的过程中她似乎非常匆忙像他们只是想让我出去,因为她是一个小动物,因此不是那么重要。离开兽医我感到不确定的药物他们给我甚至叫他们回来澄清他们说yes继续使用药物。 A couple hours later after the appointment I had notice her overall swelling had gone down from her being at least 3x her size, however, her belly still seemed extremely enlarged as though there was something wrong with her internally that they did not feel around to check for, which is what I paid $95 for them to do the exam on her.

Dr.Brar杀死了我的猫。这不是一个你想带你的宠物去的地方。看评论Yelp,只是看到这个兽医是可怕的。他们杀死了我的宠物,不采取任何责任。

一切都非常顺利。由于covid19他们做下降apointments仍好。我带来了我的猫,他们确认信息。之后,他们把他内部和检查他。带他回来,告诉我他们需要做的每件事都对他在他的过程,给了我一个完整的故障成本。在访问的任何部分没有问题,我的猫是他正常的自我

女孩最近住院,我们担心生病。没有隔夜的员工我们不是用来但Brar博士迅速完成了她很大但是第二天Saghn博士做了一个可怕的工作。没有完整的血液分析工作或很大,当我们拿起女孩的人不得不问排放问题。我们必须保持打电话来达到她因为科技都说他们想要她住院3天? ? ? ?但在调用和兽医的因为她是你们为我们忙碌,她今天告诉我们我们可以接她。当我们选择她下一步Saghn博士给了我们实现了零的突破。永远不会再回到这里。

伟大的服务和美妙的员工

很无助。我真的不推荐它。他们试着收你马克斯没有给宠物护理。卡斯特罗山谷动物医院永远是糟糕的。

新大楼外面看起来不错。等不及要看当我们可以内部。爱员工,Drs。? ? ? ? ? ? ? ?❤❤? ? ? ?

我很高兴来到这里。他们在电话里很好和人。我有一个约会在海沃德动物诊所,他们拒绝了我,因为他们说我的狗并不是让他们检查他。我不明白为什么这个人工作兽医如果他们不能处理一只狗。我叫卡斯特罗山谷动物医院照顾我的狗。我将会来这里。谢谢! ! !

我们几乎14岁黄实验室混合转移后我们长时间兽医退休。去年花了导航保健作为我们的高级狗拒绝卫生质量。他三次反弹的耐心和指导兽医专业人员(和优秀的小时!)。时再添加一个新的除了我们的家人,我们将返回有信心和安慰,这是会见了同样的关心。* *新病人:仅供参考,许多图像Golfland旁边的位置,它们不再存在。检查他们在美丽的新位置。

这个地方是可怕的。不要把你的宠物。

曾经是很好。新的所有权和员工。永远不会回来。我的猫严重跛行。博士说,他不知道什么是错的,不知道要做什么。我强调了受伤的腿。他说他不知道和推荐的x射线。当然,x光听起来不错。我接到电话估计。600美元…… A few years ago, this same cat had emergency surgery to save her from an 8 inch long cut along the abdomen. Emergency surgery, anesthesia, two days recovery, etc... 350 dollars... Today's "emergency exam" consisted of a 5 minute visit, total. The cat went in, briefly stood on a table and left again. No vitals, no range of motion check, nothing. All that was taken was my 95 dollars. I don't know what is going on at Castro Valley Animal Hospital, but it is not the same place it used to be. Stay far away.

我的儿子在最近接种疫苗和体检去了。他们额外的保护,只把狗但我喜欢与他一起去,就像一个父母与孩子在医院接种疫苗。