萨克拉门托动物医疗集团 卡迈克尔,加州

我给了4星而不是5星的唯一原因是我和我的猫在整个访问期间被关在不同的房间里。他们非常友好和理解。他们明确了费用，并告知了我宠物保险的事。我会继续带我的宠物去VCA。谢谢你的帮助????

只要它们还开着，这将是我的家庭兽医。当他们说他们爱你的宠物时，他们真的很爱你的宠物，我接触过的每一个人都是为这份工作而生的，他们在爱和理解方面都很小心，在垃圾桶里不遗余力地帮助你和你的家人。我对卡迈克尔萨克拉门托州立大学的赞赏溢于言表

服务很棒，我的狗也很喜欢来。

他们对我的猫照顾得很好，真的很关心它们的健康。

非常热情和富有同情心的员工照顾动物。

我爱这个地方。他们对我的狗很好。那个医生真棒。

在接待处工作的女士们太棒了。我的猫需要处方食物，它很挑剔，但它们总是有我需要的东西，其他兽医让我失望，但不仅是他们的工作人员非常专业和能干，而且他们非常贴心

非常快捷方便。员工也很友好。

和我们一起工作了25年的兽医没有时间去看我们生病的老猫Midnight，但是VCA虽然已经排满了，但还是有时间去看她。

永远给我的宠物最好的

非常乐于助人的员工和很棒的服务。

当你的毛宝宝生病时，你想知道他们是由专业人士照顾的。多年来，VCA一直是我们紧急求助的地方，所以当我女儿的小狗在一个假日周末生病时，VCA再次在那里提供帮助。个人的、充满爱的照顾是如此重要，他们每次都提供这样的照顾。

在萨克拉门托地区为您的宠物提供最好的护理，绝无仅有。优秀的兽医和最好的客户服务。

这个VCA对动物给予了极大的照顾。这里的员工一直都很友善，乐于助人。也就是说，他们也是我看过的最贵的兽医之一。如果你有紧急情况，这地方很不错。如果不是紧急情况，打电话给周围的人，你很可能会找到更低的服务价格。

我只去过两次VCA设施，两次都是火化????。这两只动物不仅是宠物，而且和我一样是这个家庭的一员。在这两种情况下，我都得到了真诚的关怀和同情，而不是死记硬背的话语和照本的回答。我将永远珍惜我从卡迈克尔VCA动物中心的工作人员那里得到的人类的善意

服务好，价格合理。我把我所有的毛绒玩具都放在这里很多年了。

他们照顾了我从小养的每一只狗，他们太棒了!!

现在很贵，也不再有风度了。没有给我任何关于宠物状况的书面信息，只有药物，并告诉我一周后再来，这样他们就可以再给我换200美元。我20年前就开始来这里了。

在紧急情况下，他们马上把我的毛毛宝宝带了进来，对这次拜访非常满意

优秀，高效，实惠，知识渊博的服务和员工!

白天的工作人员非常好，和我一起工作的兽医很有帮助，解释得很清楚。我不能对那天晚上和我交谈的人说太多，但总而言之，一个伟大的兽医!!

良好的服务是出类拔萃的

很棒的关心! !今天去看急诊，我们的狗很快就得到了照顾。这将是我们的新兽医。谢谢菲利安医生和工作人员照顾我们的熊。

我只进去过一次。给我的狗看病的医生知识渊博，乐于助人。自新冠疫情以来，我们必须把车停在后面，有人出来接你的狗，或者如果你想带着你的宠物进去，你必须戴上口罩。

非常快，服务很到位，员工很友善。医生很专业，很贴心。你预约，把车开到后面的停车场，把车停在一个有编号的车位上。他们出来拿着你的信息和你的动物，通过电话医生进行检查。然后在线支付，他们把你的动物带回来——开车离开。针对COVID的目的，非常容易和精心规划。如果你在找兽医。服务就是这个地方....“你不会失望的”。

我不喜欢留下差评，我试着看到每个人的优点，但这家诊所有一个功能问题——我想说他们沟通不畅，员工培训不足，老实说，他们的劣质服务比另一家当地兽医诊所要贵。我带着刚从爱护动物协会领养的小猫来到这间办公室。SPCA和VCA有一些共识，第一次猫咪健康访问和大多数轻微的医疗问题将在收养后的14天内处理。这是我来这间办公室的唯一原因。小猫检查的很好，除了我告诉他们它一直有严重的，有臭味的腹泻。我被告知要看，可能只是压力或环境变化，但如果没有改善，我就回来。嗯，它并没有改善。所以我在领养后的第13天打电话给他们，他们说让我们做个粪便检查，这将由SPCA协议支付。我把样品带来了。它的寄生虫检测呈阳性。 The next day, day 14, I went back to get the medicine which was also covered. I went in the office, wearing a mask, and I stood there for probably 8-10 minutes. I could hear people in the office, no one came to help. Finally, some one asked if I was being helped- and went to get the medication. They then tried to charge me and had to remind them it’s still in the 14 days since adoption- they still had to check with a manager if that was true. After more waiting and more discussion I left with my 10 day course of medication in hand. Day 7 of medication and the bottle of liquid ran out. Mind you, I’m a registered nurse and I’d say I’m an expert at using syringes and dosing medication. This was not an error on my part. The bottle didn’t have enough medication to begin with. I call them up, it’s early in the morning, I explain I need 2.5 ml of the medication because there wasn’t enough and was told a doctor will have to authorize more medication. OK. Fine. 8 hours later, still no message to pick up medication. I call back, it’s almost closing on Friday. The receptionist says the doctor is busy and they are closing for the day and closed the next day (july 4th) so they well have to address the issue Sunday. So I have a kitten still having diarrhea and now it’s bloody, I ran out of medication and I can’t get anyone to give me more. I’m not happy, but kitten seems fine, not an emergency. I’ll just have wait and have to probably start a new course of medication next week. I finally get a cal back on Monday. The doc apologized for the “kerfuffle” and we were to start another 5 day course of the parasite medication and it will still be covered since the first round didn’t go right. I go to pick it up, again have to wait for someone to show up in the office to get service, again have to hassle the girls about how I’m not to be charged for it, and again I take it home and the medication runs out on day 4. There’s not enough in the bottle. For a 5th day. Are they not accounting that a tiny bit coats the bottle or that a tiny bit stays in the syringe? Day 5, I give the Kitten a probiotic that was prescribed, that I paid for, and then I wait a few more days. He’s still having diarrhea, but it’s improving. I take him in for a vaccine and they say we should recheck his stool. I go back the next day with a sample and they want to charge me $88. Meanwhile I had my adult cat checked down the street for $41. I said no thanks and walked out. I took the sample to my usual vet (who had results the next day). Now, today, I just got a phone call because there was a “mix up” with the kitten’s stool sample at VCA. And I explained, we didn’t even do the fecal test 5 days ago and I took it somewhere else. To be nice- they seem like nice people and the Doctor’s are probably good. They just have a poorly attentive or poorly trained staff; poor organization, poor communication with doctors, and they really don’t know how to fill medication prescriptions. It made for some frustrating weeks.

员工很棒，服务很棒。强烈推荐。

这个兽医很优秀，我喜欢他们的医生、技术人员和工作人员。他们在斗牛犬袭击我的吉娃娃后救了我的命。非常感谢!

到目前为止，体验还不错…医生似乎知识渊博，员工也都是A+

这是我觉得第一个真正关心我的狗的兽医。他们非常友好。我感到受欢迎，我属于那里。