伯班克兽医中心 加州伯班克

以来我一直参加这个兽医中心整体评论4.5(现在3.0,当然地)。缺点:1)延迟实验室测试结果/坐在结果毫无理由,当我叫凯特(前台)她说他们还没有收到我的狗的实验室测试。我要求的实验室测试结果发邮件给我当他们收到他们。我终于得到了结果,称他们的实验室,他们证实,他们已经把结果送回诊所3天后收到样品。原来这个地方坐在我的狗11天的结果。不可接受的,特别是当治疗被搁置,直到我们得到了结果。11天过去了。想象一下,你的宠物。他们这样做两次,之前我抓住他们。2)定价过高的测试和药物的30% - -40%。 Greedy. Thankfully, I'm well off, but it's a damn near a rip-off. Expect to drop $1,200-$2,000 per visit. 3) They will upsell you on things you don't need. Watch out for suggested supplements and nail trims. Last straw was when I started buying meds online and they refused to approve the prescription (Appoquel) because “my dog needed new blood test”, her blood test was 5 months ago, they only wanted to charge me for the unnecessary tests since I’m not getting their 40% mark up medication through them and instead I used petcarerx.com which is hundreds of dollars cheaper. They also couldn’t see her until after thanksgiving, ahem, 2 weeks from the date. 4) Always, always keep track of your pet's medication and when it was last administered. See #3. My dog's been getting Cytopoint injections here. They started saying it was once every 6 months, then once every 6 weeks. Last time I went to the clinic in May 2021, only 3 weeks from my dog's last Cytopoint, I mentioned that the vaccine is not working as it once used to. They said it was because her next injection was past due. I went back to my records and I confirmed that it's been only merely 3 weeks. They will lie to you about these dates KEEP TRACK OF YOUR DOG’S MEDICATION SCHEDULE. 5) Kate (front desk), aggressive and a flat out liar. She gives me Carol Baskin/Jodi Arias vibes, extremely manipulative. This is not a joke or an unjustified personal attack towards her. She'll say she talked to the doctor 9/10 she didn't. She even has that "baby voice", many manipulative and dangerous people employ to seem more innocent. She was also the receptionist that kept telling me the results haven't arrived yet, when in fact they had received them. 6) They'll schedule you at 8am, but won't open until 8:05am. And you have to wait outside. Why even have an 8am open slot? Time is money, not just for them, but for us the clients too. 7) Good luck finding an appointment here. Closest you'll get is 2 weeks or longer. 8) My last con, please beware. I've noticed that they will "milk" your pet's issues. Meaning, they'll take every little shortcut to prolong treatment and make more money off of your pet's suffering. I don't know if this place went downhill due to the pandemic or an administrative changed, but it was never this bad, at least when I first got here. Pros: 1) Nicole (vet technician) she cares, good person, professional, knowledgeable. 2) Dr. Burpee, knowledgeable, smart. I appreciate how she explains everything and takes the time to go over results with me after hours. I just wish she worked somewhere else. Magnificent human being. But that's it. Don't come here, for your pet's sake. I lasted this long because of Nicole and Dr. Burpee. Then I checked back with google reviews and I couldn't agree more with the negative cons that most people are saying. There are other vet clinics that have better value, service, professionalism, quality, open slots for appointments and pricing than Burbank Veterinary Center, see Berkley Pet Hospital. If you are looking for a better place I recommend Berkley Pet Hospital with reasonable prices and a 4.6 Google review rating.

可怕的实践....增销增销增销…药物3 x耐嚼的价格,不必要的手术+手术可能危及宠物生活!避免....可怕的地方

B博士和员工在伯班克兽医中心突出。她为我的狗已经解决了许多问题,其他兽医未能解决。我看到一些评论,说这个兽医过高。她不是试图诈骗人,等等,提供完整的医疗服务是罕见的。

不要带你的宠物去这个地方,不然你会后悔! ! !他们非常非常贵,不管多少次你带你的狗他们总是你收取评估费用,最重要的是他们将添加额外的事情”你的狗并不真正需要的!我正在我的狗有一段时间,每次我带他在特定的东西他们总是把别的东西. .他们会收你800美元对一个小的狗的牙齿提取. .哈哈这个清单可以一直列下去....避免利用和被。:)

我写一个粗暴的叫我刚刚与诊所前台千禧年。我多年来一直将这个诊所3我的狗。三个月前,我做过手术,所以我的儿子把我的狗在一个预定的兽医任命博士之一Burpee看她一些小酒庄。我不记得这个因为手术药物使我失去我的记忆很多东西。我预约了我的狗,宝贵的,今天看到的,但是,当我儿子提醒我他带她在同样的事情就在3个月前,我给诊所打电话问我是否可以与兽医谈论最后的考试。我被告知“这仍然是一个协商。”To which I replied, "I'm happy to pay for another consultation just to review the last visit records, since my son was not given any report and could not remember what they told him. The secretary spoke to me as if she was admonishing a school girl. "We don't do consultations over the phone, she said in a snappy voice." I responded, "I'm not asking for a consultation over the phone, I'm asking for a review of the last visit and I am happy to PAY for Dr. Burpee's time. The fees would be no different than the fees they would have charged me had I brought the dog in to do the exact same thing. I said, I'd be happy to bring the dog in again for another exam - but I wanted to know the results of the last exam. She then said, "That's 4 months again, lots can change in that time." I said, It's actually 3.5 months ago and nothing has changed with the growths since then and I just wanted to speak to the vet about what she observed during the last exam and get her recommendation on the course of action. I REALIZE I'll have to bring the dog back for another exam, but I am not well today and I am willing to pay for a call. I asked her to ask Dr. Burpee directly. She put me on hold for all of 3 seconds and came back and said, "I talked to her and she said, no." I could not believe how this twenty something year old spoke to me. Dr. Burpee, if you are reading this - you actually called me to talk about my other dog Dexter, after the blood work you did for pre-op. He had to go to a specialist for his condition. I didn't even ask for the call, but you saw something of concern. You were prepared to make an unrequested call, at no charge, but not a paid call to discuss the last exam you did of my dog that I already paid for and was willing to pay for a consult yet again just to go through the results? The way your secretary spoke to me was completely unacceptable. I understand rules, but this was a very reasonable request and unless you are the gestapo, I don't see why I could not pay for a 10 minute call. I clearly stated I was willing to bring my dog back in, but not before knowing the results of the last exam - which I never got the benefit to hear. You are a high priced clinic, which normally comes with properly trained front desk people. I don't believe she spoke to you about this and regardless, her tone was beyond belief. I am very ill today and this call made me feel even more sick. Please call me to discuss - if you ready your own Google reviews

这个地方完全是价格过高,员工只关心销售你的事情你的狗“需要”。接待员声称她的经理,不让兽医或护士当被问及的问题,但他声称她做到了。你支付溢价狗或宠物,严重的标记,如30%药物,实验室,一切。我喜欢这个地方,给了他们很多机会,但这是分手的时候了。他们是不专业的,靠不住的,利用他们的客户。

甚至不能预约…因为有“超售”. .如果你需要看兽医尽快不要来这里!最远的你会是接电话的人。

我喜欢他们但是他们会建议完全不必要的事情收取更多的钱,真的很令人沮丧。我意识到他们是一个利润业务像所有的兽医,但他们比其他人更积极的方式。

像躲避瘟疫一样避开这个地方。将尝试提升销售你很多东西你的宠物不需要发票项目,并拒绝让你打开保险覆盖率下降轨道。我要求这些拒绝物品不包括发票,他们拒绝修改文档。他们是完全于事无补。不得不等一个小时过去appt时间去看兽医谁花了更多的时间试图提升销售足疗,毫无意义的粪便测试,而不是坚持手头的问题。希望我先读其他评论如何定价过高和贪婪。

我高度推荐之一Burpee Pavelina博士和她的同事在伯班克动物医院!我们来到之一Burpee博士推荐的一个朋友在2016年。我们的狗受了伤,是治疗在格兰岱尔市的一个动物外科中心做了一个很差的工作她的脚用绷带包住和管理她的痛苦。博士之一Burpee再处理她的伤害这样一个高水平的完整性技术上和情感上。她的教育和经验使她能够看到大局有关动物的健康,以及它如何与其他疾病和药物的副作用。我们的狗繁荣更在她的照顾下我们之前访问过的任何审查。她推荐!

我把我的狗,因为她在疼痛(不是从创伤,只是变老),剩下没有答案,超过500美元。等待很长。后等待付账是更长时间。护士是粗鲁和兽医与我们只有几分钟。最初拒绝不必要的测试后护士让我们感觉如此糟糕的我们最终让步了。唯一从我的狗回来的验血是她(不是令人震惊)轻微脱水,“可能在这里这么长时间。“因为他们不知道什么是错的他们坚持药物成本一半的法案,然而太小只有2剂量的药物。

绝对爱之一Burpee博士和工作人员!他们帮助我的狗很多次之一burpee博士是最重要的一切。强烈推荐!

....细胞系和她的同事是最好的不会去其他地方!

我的侄女给这个地方带来她的指压,我不知道为什么!她带她的狗在一个简单的牙齿清洁和狗剩下9牙齿拉与她的第一个不同意! !最重要的是她被指控2000美元对2000美元! ! ! !兽医在这个地方是小偷和利用我的侄女。他们把9从她的狗的牙齿没有我的侄女同意,她的法案。我不知道他们在晚上睡觉。可怜的狗也是痛苦现在。这个地方一直过高。我宁愿死也不把我的狗这个兽医。如果我可以给没有恒星会更值得。 This place only cares about the money not the animals.

博士之一Burpee是惊人的。我们切换到B博士通过朋友的推荐。我们先前的兽医零经验与怀孕的狗窝。我们采取了我们的狗怀孕了。我们以为她有蜱虫,我们的老兽医告诉我们我们不能使用任何预防在她因为她怀孕。他们提供我们之前没有解决摆脱他们的小狗来了。当小狗来了,其中一个是和妈妈在一次事故中,而不是将我的老兽医博士我去她注意到一些小狗,并在显微镜下看了看。你猜怎么着?狗有虱子!我们的老兽医甚至不费心去正确地诊断问题! Dr. B had us use Frontline Plus on the mom (Which is OKAY for pregnant/nursing dogs. If we had just gone to Dr. B in the first place, we would've solved this problem before the puppies came. Now we were battling how to get rid of lice on 2 week old puppies!) Dr. B helped us find a solution to all of our problems regarding the puppies and mom. She is a saint. She also literally saved the lives of my litter. When my puppies fell sick, one of them suddenly passed away (maybe from choking on vomit, maybe from fluids in the lungs, we don't know). That night we hurried them off to ASG - where the emergency vet told us that if we didn't hospitalize our puppies, they would all die because she claimed they had distemper. The vet said we couldn't put them all on antibiotics, and we couldn't administer an IV at home. We called Dr. B's office right when they opened the next day, and they squeezed our puppies in first thing in the morning. Her staff taught me how to IV them, and she put them on antibiotics. Within a couple of days, all of their fevers were gone and they were eating and playing again. Dr. B had us do a test on two of them to be sure it wasn't distemper or parvo (both tested negative). Instead of just giving up on them like the emergency vet, she worked with us to test them and do everything we could to keep them alive and get them better. (Which they are now!) Dr. B even called me to check up on how the puppies were doing, which meant so much to us. She really cares, and when she doesn't have the answer to something, she researches and gets back to you. THIS IS HUGE! It's great to have a vet that says "I don't know, let me find out" versus one that says "I don't know" and offers no solutions. She is so patient, knowledgable, and helpful. Like the other reviews say, they are a little on the expensive side, but she works with you and has NEVER pressured us to spend money we don't have. They have even worked with us on our bills, because 6 puppies is expensive! They are definitely worth it. These gorgeous pups are here today thanks to Dr. B

之一Burpee博士和她的同事是迄今为止最好的兽医和关心身边的人。他们的专业和彻底性是让我来了。之一Burpee博士已经解决了我的狗的皮肤问题,我甚至相信她做手术,我可以带到动物专业组织。结果好于预期,现在我的狗很健康。每个员工都很博学,花时间去解释服务或产品需要我的狗——我坐在等候区,看到他们跟其他客户。嗯,你得到你支付为我的狗,我要最好的。,他们知道如何帮助维持良好的健康,使你的宠物健康如果出现错误。我爱伯班克兽医中心!

可怕的兽医。我们把我们的狗在这里几次,过高的员工是粗鲁的方式。他们衡量你在服务和让你签署服务拒绝给你一种内疚的感觉。而不是使用客户感觉他们被居高临下的对你的工作。当访问一个兽医你想感觉你的宠物被照顾,也觉得你不上当受骗。我这里没有得到这种感觉。将我们的业务的重视和赞赏。

2.5星。我带我的狗在这里2年了。常规疫苗接种,价格是正常的但费用考试更比其他任何我遇到了…

我不得不去那里我的兽医度假(唯一的地方,可以看到我的狗快速通知。博士之一Burpee很不错,地方是干净的…但是,非常昂贵的相比,我的兽医。我的兽医严重1/2价格和神奇!

我的宠物爱这里,不要让焦虑很好值得。最终你得到你支付。

迄今为止最好的兽医。之一Burpee博士是非常聪明、善良和符合我们的狗。贵一些,但是一个完美的地方包括浴室为客户。她在他们开始之前有食问题,与我们的斗牛犬/獒是伟大的拍摄很多年前,她只知道他的背部肌肉萎缩的腿和导游我们受伤的腿。你不会失望的!

我爱他们。我和我的狗完全信任他们。

之一Burpee博士是到目前为止,我遇到的最好的兽医。我有老猫。她诊断和治疗困难的问题。(充血性心脏病),心脏是一年后仍然强劲。

更昂贵的比其他地区著名的兽医。