汪汪平房 加州伯班克

我们把我们的英语指针,阿加莎,她评价和第一日托审判。弓哇平房员工欢迎和友好和阿加莎似乎超级舒适与他们。他们走了我们通过她的评估过程,非常体贴和周到的确保她安全的和积极的经验。我们迫不及待想带她回去,她似乎有一个爆炸!我特别喜欢,我们可以通过狗凸轮和检查的一件事让我感到最舒服的就是订婚了,细心的员工所有的狗。很高兴我们安置了她。

前台在电话和人冷漠,感觉冲。摄入和面试是钝角,处理程序甚至承认,“我好狗不是人。”I explained one of my puppies was shy, he approached him straight in the eyes and showed no skill in building basic trust. Then after leash walking him in a space with 20+ dogs, naturally, the dog failed intake. There was no solution offered, other than, "Would you like to leave your other dog?" My objective was socialization of 8 month old puppies. You came well recommended. The experience with the three staff members I interfaced with definitely made me glad Elton failed, I wouldn't have wanted to leave him or Dolly there. Felt like there was no core animal behavior training, depth of care, or concern for solving customer issues.

我的月亮非常非常高兴她与其他狗的地方是干净的帮助非常友好,他们能回答你所有的问题在业务特殊习惯我认为这是一个非常适合我的狗

我喜欢这个地方,但是我的狗喜欢它。他们似乎喜欢他。

优秀的寄宿设施。清洁、维护和组织;狗得到足够的发挥。员工很好,关心,爱,关心以及迅速发送和响应消息。

你的狗向董事会报告的好地方。每个人都有工作的狗。他们还洗澡和训练,如果是你感兴趣的。良好的停车和伯班克机场附近的便利。

* * *。我升级我的评级从一颗星到四颗星。向下滚动到看到下面的改变在我的评论* * *不使用弓哇平房! ! ! ! ! !我打电话给在两周内两次验证的安排,经理已经答应我。我承诺,我可以签署一份放弃因为我的狗现在是两种疫苗。我带她立即得到的第一轮2疫苗。有人告诉我,因为她有第一轮我就可以签订一份弃权证书,他们很乐意她。“带她和签署弃权,我们将很乐意照顾你的小狗,”我被告知我的一周内第二次感恩节飞行。前一天我的航班我带她在,他们不会允许我签署弃权,我们走了。感恩节的前一天我飞行是当这发生! ! ! They said there had been a change in management two days before and therefore the owners would not honor what the previous manager had told me less than a week earlier. At the very least they could have informed me that the other manager was gone and that they were no longer accepting waivers. COMPLETELY irresponsible way to run a business, and the public is asked to trust these people with their pets? I don't think so. AGAIN, AVOID BOW WOW BUNGALOW AT ALL COSTS!!! ***It's been two weeks since I left the above review*** It was a very stressful experience and I was VERY lucky to find another pet hotel the evening before my Thanksgiving flight. However, the owner of Bow Wow Bungalow reached out to me the very next day and offered to make things right. He apologized for the actions of his employees and offered a satisfactory remedy. I believe he was sincere and that this was an unusual occurrence; therefore, I am now recommending Bow Wow Bungalow. And, i now would consider boarding my dog there. The faciliy, what I saw of it, is very impressive. I am upgrading my rating from one star to four stars.

Deeks总是有一个好的时间在狗吠的声音! !他的朋友,讨厌离开。很高兴我们为四legged-kid找到一个安全的地方。

我认为你的员工(我名字我害怕离开某人除外)真的很体贴和周到,似乎真的很喜欢狗。谢谢你招聘的口径。

工作人员太棒了!我们的狗喜欢这里。

我们发现自己被困在最后一刻没有离开我们的狗,我们的选择去度假。汪汪平房为我们在那里。我打电话给他们,我们的情况描述。我采访工作人员告诉我带我们的狗在快速评估。走在,很明显我的女朋友和我,我们的狗将是安全的和照顾。有几个打码,所有全封闭和网络摄像头。最终,我们的狗是安全的和照顾,这是我们希望的。价格高,但是我们愿意为我们的狗的安全,和我们自己的心灵的安宁。

接电话的女士(Sarah)美容师(加贝)这个地方是优秀的我惊叹!我的小费是培养完美!看我的小狗狗凸轮的能力是可怕的。这个月我将使用他们的登机服务。忘记了我是如何评论,所以我贪心的我的旧。伴着我儿子的女朋友狗(哈利)和接收相同的优质服务! ! !

好地方我们的狗累了时,她就在车里“累的狗是一个快乐的狗”之前我们去免费的评估板她7天。他们想确保我们的狗会很高兴,而不是害怕与其他狗。我们在网络摄像头看着她她很高兴她的尾巴就像一只公鸡尾巴。

我积极寻找寄宿资源为我的10个月大的小狗。我从来没有登上我的狗在这里,基于业主如何应对投诉,我永远也不会。我可以告诉,这不是面向客户服务的设施。

显然有一个很大的思想和保健投入这个地方的运行和狗的治疗。员工是富有同情心的、人道的和专业。我们的两只狗有一个很棒的时间在他们的评价,我们非常期待恢复日托或寄宿或两者兼而有之。

他们都非常友好,让我们感觉很舒服。我的玩具贵宾犬度过了一段美好的时光,我们期待着参观在持续的基础上。

TLDR;如果你是一个负责任的所有者,不板你的狗。绝对可怕经历两次我已经登上了我的狗。我选择了银包活动,这里的第一个晚上我离开了我的狗,我注意到他正在无情地由另一只狗,这狗也积极地支配其他较小的狗,安装他们,将他们拖在地板上,脖子上,固定下来,追逐他们。没有试图阻止这种行为,那只狗分开,或者单独的小和大狗一般;尽管养犬咳嗽和九年制义务流感的爆发,有可能40狗一起在同一地区,即使有人告诉我他们在做一切可能防止扩散。我还被告知,他们单独的小和大的狗。他们对这两个点撒了谎。晚上,我发现我的狗被隔离在一个小笼子里的户外区域,阻止跑来跑去,尽管我购买的银包的活动。每次我检查相机在接下来的这几天,他包含在小范围之内。 It was FOUR DAYS LATER that the facility FINALLY called to tell me what was going on. They believed that my dog had contracted kennel cough, and were making almost zero effort to isolate him properly from other dogs or provide him with any care. They DO NOT have a vet on staff or any medical resources for dogs who become sick or experience an emergency in their care. I found this absolutely absurd for a facility of this caliber, and I had to cut my vacation short because of their negligence. I also tried to call and ask about the status of my dog so that I could plan a treatment for him, and they failed to call me back or respond to my messages. I cannot express how distressing it is to be on vacation, trying to enjoy myself, and then every time I check on my dog, he looks miserable, sick in an unfamiliar place, isolated from everyone else and locked in a small area with no food or water, and ignored by staff. So incredibly upsetting. I also wonder if they’re informing any of the other patrons that there was a sick dog grouped in with all the others??? Additionally, both times I have boarded my dog here, I booked a groom. They have failed to deliver both times, for one reason or another. This place has absolutely abysmal service and care.

真正干净的和友好的地方。我推荐这个地方

神奇的和专业管理!伟大的员工!一个必须对任何狗主人!? ? ? ?

员工看上去很和蔼可亲,知识渊博。环境是非常愉快和温暖的狗。

我首先检查这个地方,因为它是在我的工作和其他同事信任他们的狗汪汪平房。自Covid检疫,我不再接近,但我仍然做30分钟赶出当我需要或者想要小狗一天或寄宿护理。我喜欢,我可以看到两只狗在他们的摄像头,他们似乎看狗和真正享受这一切。我的小狗总是快乐,累了回来,他们也同样快乐任何时候我带他们去那儿。对我意味着很多。

为我们的狗的好地方,干净,大量的室内和室外玩空间。我做斗争有时让别人接电话当我调用可以是非常令人沮丧的。

雷达我们的狗总是有很好的体验!我们觉得他是安全的,刺激!

惊喜!这是我第一次来到这个设施:非常整洁,非常友好的人,乐于帮助,耐心回答你所有的问题!他们有摄像头,所以你可以看你的小狗玩,都是透明的!你可以把你的食物,你可以放下,拿起你的小狗在任何你方便的时间在他们的工作时间。甚至我很害羞吉娃娃,第一次在她的生活在这样的环境下,看后评价快乐!等有吸引力的福利,更不用说一个第一个晚上免费的:-)这是我的第一次经历,汪汪地叫,这是一个很好的人!

我的狗喜欢汪汪平房。内,他确实把我当我们走出汽车。我喜欢他们做健康检查(他们甚至告诉我,他的耳朵看起来漂亮的红色,促使我带他去看兽医,他们确认和耳朵感染)。我也喜欢,他们有一个池设置的非常炎热的夏天。报告卡在一天结束的时候真是一个可爱的奖金和让我知道我的小狗。但我最喜欢的一点是,你可以在网上看你的狗。这有助于缓解我的头脑在选择寄宿生。不推荐这个地方够了!

良好的经验和我们的狗开始在一夜之间有充足的游戏时间与其他狗

2021年5月20日,我们的狗受伤而参加汪汪平房。她有一个深深的刺伤她的右侧。江南娱乐主页不幸的是,工作人员看着她没有注意到伤口。我丈夫看到它当接她那天晚上6:30。他惊呆了,马上回到汪汪平房打听她的伤害。员工看在她还没注意到,这是令人担忧的自血干让我们相信它发生了几个小时之前。当我的丈夫要求他们叫最接近的兽医,一个工作人员回应说,他们都是封闭的,但有人从办公室会联系我们第二天早上。失望的缺乏护理或紧急工作人员所示,我的丈夫开车去最近的盘后兽医诊所在好莱坞。兽医是震惊地看到一个1.5英寸深的伤口,不敢相信没有人注意到当天早些时候。幸运的是,他能够清洁伤口后,装订在关闭x射线为了安全起见。 The total cost was $638.75. The next morning, no one from Bow Wow Bungalow contacted us. We had to reach out to the manager on duty and were told to submit photos and the vet bill. After doing so, we waited until 6/7 before a $500 reimbursement check was issued. We emailed the manager asking if a separate check was to be mailed making up the difference of $138.75 and were told that Bow Wow Bungalow only covers bills up to $500 and that we had signed an agreement with that understanding. We understand that accidents in a dog daycare happen. Dogs cannot be watched every second. We get it. The response to accidents can, however, be very much controlled. So, here are our issues with the entire experience. 1. The staff didn’t even notice the injury and therefore we were not contacted and our dog was not attended to earlier in the day which could have lessened the severity of her injury, as well as the cost. 2. No one followed up the next morning after we were told they would. An injured dog should ALWAYS be priority number one. 3. The general manager and owner never once contacted us to apologize. 4. Even though we signed a contract stating that the limit of vet reimbursement is only $500, there is absolutely nothing stopping them from paying more. 5. The lack of empathy and responsibility is not only disheartening on moral grounds, but it’s also bad business. We are no longer taking our dog to Bow Wow Bungalow and we ask that prospective customers take our experience into consideration when trying to decide if this is the right place for your dog.

我非常深刻的印象帮助我能够接受的丽贝卡她非常容易和快速。绝对推荐给朋友和家人。

今天是第一天我们带1岁的小狗弓哇!我们听到了很多伟大的事情,它满足我们的期望和更多!小狗有最好的时间,我们被一个超级棒的员工欢迎(Enon -我可以拼写错了)了他的时间告诉我们一切汪汪如何运作。我们要看到我们的小狗玩摄像头在家和他熟睡,因为我们回家的那一刻。谢谢你! !强烈推荐。

我们的狗喜欢她呆在网上,我们可以看到她。