62条评论
所有评论(62)
Yelp (50)
谷歌(12)
最新的第一
最新的第一
古老的第一
评价最高
最低额定
简楚
2年前
我有一个可怕的经历与凯特。甚至写这篇书评的让我的心悸动的创伤性经历我将通过这个机构。我带了坡在8月1日,上午9:30星期六早上。我被告知在yelp消息,任命通常需要4小时,我认为这是非常可疑的,当我在下午1点左右,被告知,坡很焦急,将需要更多的时间。我发现真的令人惊讶的考虑坡是一个非常随和的猫,我带他远足和他爱周围的人。我收到了爱伦坡的文本将会准备拿起下午四点半。我们把他捡起来,我的丈夫没有通知任何不寻常的约会。坡似乎很疲惫的折磨,花几个小时睡觉。我们检查了他8点左右,发现看似一个相当新鲜的裂伤在他的小腹上。我们愤怒,我们没有被告知发生了什么事。 We immediately texted them photos and Carlos denied having anything to do with it. He wrote: "he saw a flat pink sore that was not in any way a bleeding open soar. " and that his wife said it was probably the cat and from prior surgery. "It was under the coat, and now that he has no fur he is licking it and opened a wound." "Any professional groomer will tell you that our clipper could not have done that, our clippers if they cut it is typically a cut the cut and a joint and it is a scrape and not a round wound like that. " They proceeded to tell me their "diagnoses" for the laceration that it was either from a prior surgery (which Poe had none of) or "Hot spots". We googled hot spots and didn't think they looked similar except being round in shape and Poe did not excessively pick at this one area before or after his appointment. But I'm not a professional veterinarian so I told them we would be relying on a professional diagnosis. There were already a few business errors made by Kats Only. 1. If what they said was true about a pink sore being present underneath the coat, it would have been very easy to document it or to call me and ask if I wanted them to proceed with the close shaving. 2. If they thought it was a hot spot, why on earth would they continue shaving over irritated skin? 3. This should have been brought to my attention during the pick-up. I was lucky enough to make a vet appointment the following Monday and the vet had confirmed it was not hot spots and that the underlying skin tissue was HEALTHY. She said it was a laceration that started as a small but deep cut that stretched open through Poe moving around. She also agreed that the laceration was consistent with a razor cut. I have also reached out to friends who regularly shave their cats and they have confirmed that this was in line with a grooming accident. Again, we contacted Kats Only only to be met again with FULL DENIAL, he said he swears on his grave that it wasn't them. You don't have to be a genius to connect the injury is from a shaving tool. Which, seems like a very possible accident that could occur. Nicks happen all the time and it is absurd for him to think it was IMPOSSIBLE; he could have had an accident and didn't notice since it started out as a small cut, especially when the evidence is stacked against him. At the very least, they could have offered a heartfelt apology and some acknowledgment.
约翰Livoni
2年前
什么一个了不起的企业。直接接触文本所有者和看守。药物管理的猫,如果必要的。个性化护理。这只是猫最好的酒店。
Malak阿卜杜勒
2年前
我把我的长发家猫在这里要求狮子。工作人员小心处理我的猫从我来到。我把她叫来带她回家只有几小时后(以前我用过的美容师需要7 - 8小时——这是我的猫很有压力)。她回家冷静,她看起来很好。她在今年夏天热的爱她。我肯定会让这个新地方我的猫梳理所有的需要。
马丁·多兰
2年前
我的猫在两个不同的时期。一次梳理和一次寄宿一天当我感动。我不能更快乐的定价是负担得起的和质量是很棒的。如果你有机会使用它们。
桑迪·琼斯
2年前
我登上我的小猫三个晚上,这是她的第一次。她高兴地躺在椅子上,当我来到接她,完全平静。我肯定会推荐kat仅作为安全与爱的地方照顾你的猫!
芭芭拉周
3年前
喂我的猫人,见见我的女孩雾和赛迪. .雾和赛迪一直只在kat比率的两倍。它是一个迷你假期旅行的时候。布莉与猫和卡洛斯是可怕的。我兴奋我发现凯特。我总是被猫登上我的兽医,这很好但不是一样我认为雾和赛迪的豪华水疗中心。当我旅行我相信他们是很好的照顾,我相信他们拥有尽可能多的乐趣,我在度假。kat只除了我不能说够了,我不压力当我离开他们,更重要的是我的猫也不压力。谢谢你清汤,卡洛斯和员工
辛西娅·理查森
3年前
我丈夫的妈妈的猫登上这几天,我们不能有一个更好的体验。护理人员的额外英里去刷他,确保他锻炼,他们也很自由分享有用的信息,我们可以使用。我们会再次董事会在第二个,如果需要。
凯蒂·海德
3年前
我们不得不让我们的家里喷蚂蚁所以我把我的猫只凯特和他们的最佳时机。我感到很舒服的离开他们,因为我知道在伟大的手和生活当我走了。谢谢你!
金正日冈萨雷斯
3年前
我把2猫咪们在照顾kat只有当我出城。他们必须呆在一个升级的比率的坡道和凯蒂公寓内置使他们爬和探索。经理布莉非常细心和体贴,她发给我图片和视频让宠物和游戏时间。他们看起来超级放松、快乐。当我把它们捡起来,他们刚沐浴和愉悦。以前寄宿经历离开我的猫咪们强调后几天带他们回家但kat只有没有需要调整时期,这就是我知道他们肯定得到了他们应得的爱和关注。我一定会再次使用kat,强烈推荐他们,这就像一种离家寄宿体验只是为了你的猫。
米歇尔学校
3年前
爱这个地方! !需要董事会12天我的猫,很紧张,因为我没有尝试过这个地方。布莉马上让我自在。这个地方是可爱的,清洁和所有新。她显然是痴迷于猫,这是你想要的!她也非常专业,彻底的和有组织的。布莉拍下了令人称奇的超级大月亮莫里斯照顾我的猫。她的视频发给我的短信和他玩。他看上去是那么高兴我有点担心他可能不会想回家。她真的与他足够的找出他喜欢什么,让他放松下来也很快。 So happy to know there is a place my cat can have a good vacation too now!
米兰达卡尔森
3年前
我第一次能够采取一种无压力的假期&不担心我的小猴子的人。知道他是在这样的爱关怀之手。每日图片是伟大的!我将会把他带回呆再确定!
Natalya R。
3年前
我担心当我第一次登上我的小猫在kat只有猫登机。她是一个老猫从未离开家的。现在我有一个平和的心态,当我需要离开我的猫在这个地方。清汤、卡洛斯和杰米很爱猫,总能找到方法。我很感谢这个团队猫的爱好者。
显示更多评论
这是你的业务吗?