高原动物诊所 安克雷奇,阿拉斯加

我被一个快乐的客户推荐这个办公室。然而,我一直在近2年的“候补名单”。一半的员工声称有一个候补名单,另一半不知道我在说什么,当我调用一个更新。矛盾就赢得了他们1星。

伟大的兽医服务,很公平定价。

珍博士和我的煤渣是惊人的。每个人都在实践是友好和乐于助人。太好了!非常简单的和及时的服务。

医生记得我的狗齐克或者至少花时间去表演自己访问之前与他独特的问题。基本上优秀个人服务!

高原动物诊所是迄今为止最好的兽医我有经验。哈士奇是4岁了和我已经带她去高地她的一生,他们也看到了,把我的猫和另一个家庭的狗,我从来没有一次有一个糟糕的经历。员工是美好和善良,和我的宠物兽医如此耐心和温柔。我300%推荐高地如果你正在寻找一个新的审查。

把我的狗在过去的几年中无数次。我有一个常规appt定于基本问题和appt之前,我的狗的腹部开始膨胀。访问后,验血是计划。我叫未来4天询问我要求的处方。没有人说,需要验血来填补这些脚本。和验血是另一个访问。缺乏沟通。我不舒服做验血结果等待这么久我知道我的狗有问题。原来他是死亡。发现了一个兽医在同一天,我们当天验血,计划第二天x射线和超声波测试。 and who can communicate. when i complained about the service and communication with staff, jenn calls and leaves me a message that she is firing me as a customer. dont worry jenn, I WOULD NEVER BRING AN ANIMAL TO YOU. you don't care about my animals health or well being. RUN from this clinic.

我把我的三只狗高原动物诊所。我们已经通过年度检查ups,随机健康问题甚至意想不到的手术。工作人员和博士的照顾我的狗,总是跟进后任命证实他们的健康。他们是透明和一致的价格。当任命充满他们通常能够加我取消名单,尽快给我。强烈推荐高地动物诊所。

城里最好的兽医。建议他们给任何人!

甚至不来看我。我的帐户是灭活是由于最后一次访问的时间长度,他们不会看到“新”的客户。祝你好运期待帮助的地方。

无法预约,因为他们不能把新客户,但一个叫蕾切尔的女士接的电话,非常有用,非常友好和花时间给我推荐几个地方,解释了为什么每个人都那么预定。谢谢你雷切尔是如此的友善。作为另一个诊所我叫非常粗鲁的对我有同样的问题。有些人可能需要一个教训在客户服务。再一次感谢你! ! !

工作人员和医生是很了不起的。总是解释我的一切,也给我选择。他们是富有同情心和关怀。我强烈推荐

我们把我们的狗几次在多年来,我们不断返回,因为质量的兽医。我总是走开感觉他们关心和专业。也就是说,这个诊所的业务方面有问题。办公室工作人员是最糟糕的经验的一部分。典型的经验将是我与我的狗进来,等15 - 20分钟或更长时间,为自己喝一杯,然后重用杯给我的狗喝一杯。接待员,手表,盯着我和国家杯只是为客户和人民。如果我想要一个碗,我应该问。尴尬,这是非常粗鲁的。好吧,我的狗不是一个“人”,但如果我已经使用杯子,为什么要重用一个杯子甚至重要吗?这只是微观管理和不必要的评论。 This would happen often, we’d wait so long my dog would get thirsty, and so I’d just bring my own bowl and water because I didn’t want to deal with the office staff. I liked the vets so I just ignored it. When making an appointment at any given time over the years, not including the covid pandemic at all, I always had to wait several days. I never have been able to get a same day or next day appointment. And when our dog was young and healthy that wasn’t a problem. However, we noticed our aging dog was declining in health. One day our dog was vomiting and regurgitating, which was abnormal. I called to schedule an appointment and I would’ve had to wait 5 days for the soonest appointment. I made the appointment and asked the receptionist if I could speak to one of the vets for advice. They suggested that I could call an emergency vet service because none was available. I said I could wait for one to be available or if they could return my call, I honestly just wanted advice on what options could be based on the symptoms by someone that’s actually seen my dog before and not a stranger. The receptionist said that no one was available, and to wait until my appointment. No one called me back. You cannot make an excuse (staffing, covid, etc.) for not having the basic level of decency to take 5 minutes or less to make a phone call. All they had to do is say that they understood what I was going through and what they recommended. That’s it. It left me feeling like because they couldn’t bill me for it, it wouldn’t be worth their time. Deciding that we just couldn’t wait 5 days for an appointment, we made a phone call to another vet that we had never seen before. This really upset me because I felt like I wasted my time building a relationship with Highland Animal Clinic when in the end it didn’t matter. Another vet was willing to meet me after 9-5 hours and saw my dog immediately, no excuses. None. They were extremely professional and did a full x-ray, bloodwork and found my dog was in multiple organ failure. Having an aging dog, anything is a possibility, even though this was unexpected, it explained the symptoms. Our dog was fine, until they weren’t. Understanding that, we made the difficult decision to let our dog go without suffering. The next morning I called to cancel the appointment with Highland Animal Clinic and was asked to explain why I was needing to cancel. Which after just going through a heartbreaking experience, frankly, wasn’t something I wanted to deal with. I explained that my dog had passed away. Then days after I called to update them, I had reminder emails and text messages to both myself and my husband to remind us to bring our dog in for an appointment. I understand that these are automated, but on their end they absolutely should’ve made an attempt to cancel it, given the circumstances. About two weeks later I received a sympathy card from them, which was left me feeling that they cared more about future business rather than my dog. They were not there for me when I needed them the most. They lost my respect and my business.

我的大雪橇犬,Kobuk,期待看到医生珍。只不过是说,这说明了一切。

我有一个小狗,他需要大量的医学干预和珍博士是惊人的,我很感谢有一个兽医谁在乎我们做尽可能多的关于我们的女孩!

优秀的经验和访问。珍博士是例外

我喜出望外,Jen Tuomy博士和技术人员将猕猴桃。这次访问已经不能再好了。Tuomy博士是非常聪明的和关心我的皮毛的婴儿。团队一起工作很好。

一切都很好。他们是专业的,耐心,和彻底。多满意高地动物诊所。

大部分我的猫和我的狗在年度检查,收到了良好的健康证书;在3周内我发现并不是这样。他们认为这些都是新的症状,可能由于发展. .新约会,通知他们取消了;尽快对我们不利,这是一个约会。我的宠物,我们家人的健康更有价值。这不是和我一样的诊所将使其零星星长大但你必须给它至少一个留下评论。

我们已经把我们的宠物,狗和猫,高原动物诊所多年。詹博士和她的整个团队是关怀、响应和高度专业的。我建议他们给任何人找兽医获取皮毛婴儿。

比斯特因可能的动物保健。珍博士是熟练和尊重一个所有者的价值。太多的兽医将试图羞辱一个所有者到昂贵的保健。博士. .珍给选项和倾听。

工作人员很好,爱所有的动物

我一直在一个忠诚的客户,因为我们在4年前搬到安克雷奇。直到我的狗开发了一种严重的疾病,无法预约,当我真的需要一个最!我被告知去宠物进入紧急状态。有什么意义的关系你的兽医当你不能得到紧急任命6天吗?

很好的照顾我的宠物和一个合理的价格。

他们关心的是你的宠物。

高地多年来一直我的兽医的选择。他们很好的照顾我的两个猫从我得到他们每个人直到死于自然原因。他们总是关心和知识渊博的。当我最小的猫生病了她生命快结束时,他们建议我如何让她舒适和教我提示和技巧让她吃deficate当这些对她来说是困难的。当我最终带着一只狗,我没有问题在我的脑海里,我想让她照顾;她所有的护理也做了她。他们得到一个A +照顾她和她的指甲。她是一个曼彻斯特梗和非常担心指甲修剪。她扭动身体,像世界末日但是兽医这里总是设法让他们照顾,只缺了她快速一次(和我们做过很多次)。总体的5/5。 Highland is everything I could ask for in a vet. So long as I am in Anchorage, Highland will be my vet of choice.

多年来在这里。医生Tuomi是美妙的,神奇的照顾我的拳击手从她出生直到我们失去了她。员工总是愉快而有益的。

一切都太棒了!你的家人照顾我们的皮毛婴儿自1996年以来,我们信任你。甚至在这个艰难的大流行期间,一切都是同情和安全处理,我感激在照顾我们的生物继续我们的合作!

一个真正信任员工在这些电晕19天。一个下降你的狗在门口然后回到索赔完成后。影子最终破坏问题,导致手术,移除。我必须相信他将得到很好的照顾,我在家等待。我很感激兽医诊所能够找出方法来保证员工的安全江南娱乐网页版,但遇到紧急问题对我们的动物。

我们已经将高原动物诊所几十年了。珍Tuomi博士是美好的就像她的父亲在她面前。Krellner博士似乎同样的风度翩翩,有用的审查,符合实践。Covid协议非常好,我感觉很安全的送我宠物让他们看着,即使我不允许在诊所。拆弹专家和兽医和办公室人员都是友好和乐于助人,我很高兴很紧张救援犬输入和输出。工作人员说他们没有问题,她说那么多关于他们有多棒。

我们已收到良好的照顾在高原动物诊所的所有三个我们的狗!工作人员是友好和非常有用的!