翡翠海岸度假胜地& Spaw宠物医院 圣罗莎海滩,阿拉巴马州

为我们的家庭紧急几内亚猪。尝试其他兽医。他们把她和一个疗程,确实是有帮助的。我的家人非常感谢EHPHRS

非常友好的和我的宠物问题有一个解决方案。我深深地感谢他们!

难以用语言表达我的经历有多可怕,几乎不真实。我几乎从收容所领养了我的小狗4周前。开始调查的日托每周有一天当我在工作。被称为绿宝石海岸宠物医院去询问他们是否有日托。他们做了。好,问多少钱,被告知15美元半天,一天30美元。听起来不错,你需要我吗?我被要求发送的记录灵通人士拍摄,可能会带她在周六。有点惊讶没有别的,所以我问如果有一个性格测试,需要什么?“不,我们星期六见!” Saturday morning after not receiving any sort of confirmation regarding the email I sent with her shot records I called to make sure we were all good to go, "yep you're all set!" I SPECIFICALLY asked again, okay so just $15 for 4 hours, I can bring her in whenever? "Yep!" Arrived to the building on my way to work, was presented with some paper work that I CLEARLY should have read over further, but to my fault was in a hurry and just assumed they were basic "we're not liable if your dog is harmed by another dog" type of stuff. Two young ladies were working the desk that were nice but clearly new and untrained. I asked "so that's it?" "Yep!" A couple hours go by and I receive a call from the hospital. Surprised and scared as I was not expecting a call, she asks how I am and proceeds to go over an extensive list on the exams and procedures that my puppy underwent. To say I was confused would be an understatement. I just brought my dog for a day care? What is all this? The vet was extremely shocked this was not communicated with me, as she should have been. $280 bill. Shots were given that were not verbally communicated. Tests were ran that were not verbally communicated. This is not about the extravagant prices in comparison to other vets, this is about me bringing my puppy for 4 hours of day care, for $15, and unknowingly sending her to a "wellness check" to undergo tests, scans, etc. I immediately called a more knowledgeable pet owner, as I was so shocked, sad, and confused I didn't know what to think. The invasiveness, and inappropriateness of this event was shared amongst everyone. I decided to call and speak to a manager regarding my frustrations. This is where a terrible situation went to an unspeakable, will never forget, situation. The rudeness, the lack of empathy, compassion, understanding, was something I've never experienced from another person, let alone the manager of a vet hospital. Her reasons included new help, a hurricane coming, and of course, my negligence of not reading the paperwork. Not once did the words "sorry" or ANY form of apology get spoken. I will never get over how this place did not find the importance of having a verbal dialogue regarding what my puppy would be going through when all I asked about was brining her to DAYCARE! The manager said these extremely condescending words, "I guess we should have read the paperwork out loud to you." YUP, YOU SHOULD HAVE. She tried to guilt trip me into the things that were found, and I'm lucky she had the exam. Completely unable to understand the real issue of not verbally communicating to me what was in store. None of this even touches on the inconsisties in the medical paperwork, being charged a full day for 3 hours of stay, for keeping her leash and collar and not giving it back, for not even having her correct BIRTHDAY listed. I'm sad, I'm hurt, I'm disgusted. Stay away from here. That's all I can say.

爱他们!好棒我所有的担忧和客户服务? ? ? ?从前台和助理医生。棒的地方。强烈推荐!❤

优质的服务,雪莉博士等级非常专业和知识渊博的,强烈推荐.....

美好的人,照顾好我的孩子。

我们多年来一直去那里。他们救了我的狗,当他被一个拨浪鼓蛇咬年前和他们继续好好照顾我的狗。当我把它们都运行在摇尾巴,对我来说,这是一个真实的证明他们的呵护!我们使用它们的兽医护理,登机和梳理,我建议所有3。

他们把我的孩子就在我打电话对她与紧迫性!伟大的员工超级友好,质量价格是值得的

兽医和员工在这里绝对是富有同情心的关于动物的健康。我不能说对他们有多棒。我强烈推荐。

他们又一次拯救了我。我来自城镇和她们照顾我的狗和固定他。他们非常漂亮和有帮助的。我不能感谢他们让他们为我所做的一切麦克的狗。

我们有一个小紧急与我们的小狗。他们把他尽快和采取很好的照顾他!所以感恩!

带我的狗因为他有跳蚤。我说我要等待考试(路边),那么他们打电话给我,告诉我不要等待,他们会叫我回来后与他的跳蚤考试成绩(他们说紧急了,尽管我是唯一一个)。我知道的东西,所以我说,我将重新安排,他们将把我的狗。他们出来了,他的头是血腥与一个大肿块,现在我们在急诊室。这个地方会偷你的钱并杀死你的狗没有悔恨。不相信我吗?尝试一下自己。

喜欢这个兽医。与我们的皮毛完全信任他们的孩子。

翡翠海岸宠物医院的医生和员工都是伟大的。我们的黄金涂鸦Kona出现腹泻和呕吐,迅速解决。背风面是她正常的自我治疗在24小时内。谢谢? ? ? ?。

他们对待我的小男孩小心,给了他所有的照片。非常友好的员工。

我们正在度假,我们实验室需要得到一些帮助。这里的人们非常善良和医生提供了一个简单的解决方案,而不是鼓励我们去做不必要的治疗。我真正欣赏的友好和诚实的援助我们收到了。

这个地方利用了人们缺乏知识的审查以及他们的动物不能说的痛苦。他们让你签署一份估计审查的3倍高于其他地方,然后整个治疗他们电话更不是真正需要的东西。他们知道,十有八九的的人不知道任何更好的问题如此之深的治疗,通常他们不想搬到另一个兽医,一旦他们意识到这一点。几周前我在拯救动物带来了治疗作为紧急类型的东西,在1500年报价和完全震惊了我离开去另一个地方兽医办公室远,这就是她说多少翡翠海岸账单是不必要的,高成本和治疗太咄咄逼人了。他们被击倒并为他们难过,这是常态。他们觉得我做的一样,这种类型的业务就是伤害在未来更多的动物。更不用说时每个人都失去了工作由于大流行。似乎他们不关心如何保持灯,即使在治疗你的动物,挟持了他或她做人质,经历治疗。这个审查的原因,人们不关心他们的动物,像他们应该。他们去这样一个地方有一个可怕的经历和获得一项法案,他们全家,然后下次穷人动物回家当他们真的需要专业治疗。 This has happen on 4 occasions with me, and 2 other close friends in the community. I have been in the rescue industry for 20 years and it should be a crime to take advantage of people like this. They have a horrible reputation in the area that most people don’t review but please drive a little further or do your research in the area.

非常干净的气氛,Vicky是如此细心,她返回电话,对你甜蜜的知道如何处理压力情况!科利尔博士是非常专业绝对推荐这医院!

今天我打电话询问信息的工作人员并没有我的狗。我最好的朋友,我的女孩,我有8个星期以来在“我已经照顾她,爱她尽我所能。现在在14.5岁她拒绝水,她不吃,她的头发是她靠着的墙壁。我的孩子没有得到她老在晚上,但是我向你保证她没有suffered-which带给我我为什么叫这个兽医。我们的兽医正在城外的Saturday-so为了阻止她痛苦直到我们兽医周二回到小镇,我打电话询问今天做的可能性,要花多少钱等不敏感接待员开始采访我和她什么是错的,我回答她5初始等问题是否我是一个当前顾客仍不确定是否他们能适合我的我的女孩在今天。我解释说,我很高兴回答更多的问题,在一长串的药物管理日常以及手喂养我每天为她做的,如果她可以告诉我是否预约今天是可能的。她简短地解释说,他们不“只是放下狗”。谢谢你如此非常敏感,你的宠物社区和指责的宠物主人试图杀死自己心爱的毛茸茸的家庭成员。我将谈论这个经验和提及你们的名字一次我的心愈合。我说生活。 Shameful behavior. Let’s rewind here....I called this place as a LAST RESORT because my baby is having to be put down (I’m thinking they couldn’t mess that up?) but let me share my very first experience with this vet and reconfirm some of the reviews. They took out all of her teeth after giving an estimate for one. They didn’t call me and tell me, they didn’t show me the teeth-nothing!!! Her sutures looked like they were tied by a 2 year old....I have the estimate , the receipts and the certified mail to PROVE it was at this vet! So Emerald Shores Pet Hospital-you can comment and say you can’t find me in your records and/or deny any or all of this-but I am happy to put a copy of all of that documentation here on Google for everyone to see.

与我们的猫的友好和彻底,威臣被一辆车撞了。谢谢你的提供优质医疗服务。

这个宠物医院救了我们小5磅的波美拉尼亚的Kalamity简!没有词汇来描述多好和可靠的所有员工。他们是价格合理。如果他们不会有疯狂地拿起电话,因为我们正在寻找附近的兽医和看到她没有犹豫,我们可爱的小天使,只有3.5岁,现在不会和我们在一起。翡翠海岸宠物医院是关心和关注我们的狗她整个时间。他们给了我们详细的更新,解释我们的狗条件和让我们见多识广。我们下到巴拿马城海滩,佛罗里达的一个周六,Kalamity家庭度假。周一早上,我们带她去那只狗在码头公园海滩。那天晚上,她开始喷射性呕吐、颤抖。我们知道的东西是不正确的。 We started calling pet hospitals. While other vets would not take her because they were "to full", Emerald Shores in Santa Rosa Beach, Florida said they would see her as soon as we could get there! It was such a miracle to find such caring and trustworthy animal caretakers in our situation. It was about 30 minutes from Panama City. We got there around 5:30 pm that night. Long story short, Kalamity had extreme dehydration and had gotten into a lot of sand at the beach. PSA: DO NOT TAKE YOUR DOG TO THE BEACH!!! The sand had blocked her GI tract which resulted in excessive vomiting and no pooping. After further testing, Kalamity had to get surgery to remove the blockage! We had no idea that sand could be that dangerous. Kalamity received surgery on her stomach by Dr. Sherri Dubuc, DVM. She worked extended hours and did a great job making sure Kalamity was well taken care of! The surgery was a success and they monitored her recovery. All of the staff were an answer to prayers. We got her back on a Friday night and took her home, to Georgia, Saturday morning. She is now recovering and getting stronger everyday! We are so thankful to have our perky Kalamity Jane here with us! Thank you Emerald Shores Pet Hospital Resort and Spaw staff for taking care of our little girl!

我从来没有收到任何医疗这种级别的护理组织。兽医是彻底的,勤奋,富有同情心,真正关心病人的健康。我一直告诉我小狗的条件和举止每天在他住院。我觉得相信员工想尽了一切为了诊断和治疗库珀。我非常感激发现ESPH后一位漫不经心的经验和我的定期审查关于什么是一个非常严重的问题。

我们离开寄宿狗因为不断的指控。需要董事会,决定给他们另一个尝试。对不起我们做。近500美元的两只狗4天! ! !必须有额外的照片和测试和考试“确保他们足够健康在这里”。他们可以轻易地通知我当他们收到镜头记录给我机会得到他们需要的额外的镜头从我们的定期审查然后我不会去为凯迪拉克付款。我再也不会见你了。我是在一个位置我别无选择,只能离开他们。没有时间去寻找一个新的地方,我不得不离开小镇的紧急。我不是唯一一个这样的感觉。 Read the rest of the reviews and make your own decision.

博士等级一直关注我生病的狗整夜和把他通过。

我们正在德斯坦地区度假时,我们注意到我们的狗有淋巴结肿大。我们把我们的狗,她被诊断为淋巴瘤。淋巴瘤,时间是极其重要的。他们最初被称为我们的肿瘤学家…

我一个朋友从圣罗莎重新开始这个地方兽医和美容师.....我读了评论和震惊的坏他们谈论如何引进宠物服务和upcharged不同意appon .....我进去…

我带我的狗在这里登上三个晚上因为我的兽医预定。在电话里告诉我是45一个晚上,他们和我的兽医证实,唯一需要我的狗粪。在出城的路上,我把我的狗有登上报纸说他工作也需要一个流感疫苗接种和健康检查。我健康检查的必要性提出质疑,并被告知这是,因为他们需要做健康检查给他接种疫苗。我甚至不需要一个健康检查接受流感疫苗注射。所以我的账单是150,现在250。我没有其他选择,所以我离开了他。当我回到接他还有另一个添加收费15美元,因为他没有阉割。基本上我付100美元一晚的登上我的狗。缺乏沟通,我不满意,所有的附加费。

我们的小狗爱这里! !他们是常客了!

对不起借口兽医和雇主的人。她在所有服务upcharges。你会去想一件事,她会内疚你支付更多。她需要某些东西每6个月,其他兽医每年只需要…

这里的好医生真的把我们自己13岁的圣伯纳德小狗。她立即了解情况和严重程度。她知道发生了什么事情,非常诚实和直接与我们对事情的。的东西是最有意义的,当我们不得不离开她一夜之间,我们都知道,每个人都做了一切他们能,兽医一直陪伴着她,叫我们当它的发生而笑。不能带她回家很困难,但这是一个巨大的安慰知道她的人试图尽一切可能让她走了。我将愉快地返回在未来当我们下一个的狗有他们的生活。